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RegStaer stores in Sheremetyevo airport won the Dufry High Quality of Service 2019 award and joined to the Platinum Club for Service Quality.

21 February 2020

RegStaer stores in Sheremetyevo airport won the Dufry High Quality of Service 2019 award and joined to the Platinum Club for Service Quality.

RegStaer stores won in two nominations. Duty Free Moscow store in Sheremetyevo airport, terminal F (store next to Gate 42) got the award “High Quality of Service 2019” and Victoria’s Secret store in terminal E that is operating by RegStaer Company joined to Platinum Club for Service Quality with rate above 90% during 2019.

 The competition was established by the international group of companies Dufry, that is the largest international travel retail operator. The competition took place in 65 countries and 2300 stores of the Dufry group of companies, which includes RegStaer stores. The rating was based on careful mystery shoppers checks. Each store has been rated on many indicators of the service level and in accordance with the highest requirements.


谢列梅捷沃机场的RegStaer商店在服务质量方面赢得了Dufry《2019年优质服务奖》提名,并加入了服务质量白金俱乐部。

RegStaer成为两个类别中最好的。位于谢列梅捷沃机场F航站楼(42号登机口附近)的Duty Free Moscow店获得了《2019年优质服务奖》,在E航站楼,RegStaer的管理公司Victoria’s Secret也加入了服务质量白金俱乐部,其指标在2019年超过90%。

这项竞赛是由国际最大的国际travel retail运营商Dufry公司集团发起的。选择在65个国家和Dufry集团公司的2300家商店中进行,其中包括RegStaer集团公司。该评级是通过对隐秘购物者的仔细检查得出的。每个商店都是根据最高要求选择的,并根据许多服务水平指标进行评估。

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